Frequently Asked Questions

Everything you need to know about HyperBUNKER and offline recovery.

About HyperBUNKER

If ransomware encrypts our backups too, how do we recover our OT and SCADA systems?

Recovery comes down to whether any surviving copy sits somewhere the production network can still reach, because an intruder who already holds domain admin can reach whatever the network can reach, and immutability only makes those copies hard to edit while the control plane that manages them stays exposed. A physically isolated recovery copy changes that, because the vault has no network path and no operating system to attack. For OT and SCADA specifically, that means preserving controller logic, HMI configurations, historian baselines, and network topology references outside the plant network in a vault that restores those assets to a known-good state.

What is HyperBUNKER?

HyperBUNKER is an offline recovery anchor designed for the moment when recovery assumptions fail. It preserves a defined reference set of critical operational data outside compromised environments, allowing organisations to restart operations even when identity, networks, cloud control planes, and backups can no longer be trusted. HyperBUNKER is not designed for speed or automation, but for certainty when everything else is uncertain.

Why does HyperBUNKER exist?

Most organisations do not fail because backups are missing. They fail because backups, identities, or recovery environments cannot be accessed or trusted after compromise. HyperBUNKER exists for scenarios where credentials are compromised, identity systems are unreliable, recovery environments are affected, and software-based recovery paths collapse. In real incidents, recovery often fails not because data is gone, but because trust is gone.

Is HyperBUNKER a backup or disaster recovery solution?

No. HyperBUNKER is not a backup platform, a disaster recovery system, a prevention or detection tool, or a general-purpose storage solution. It does not replace existing backup, DR, or security systems. HyperBUNKER is used after those systems can no longer be relied upon.

How HyperBUNKER Works

How does HyperBUNKER protect data, and is it connected to any network or cloud?

HyperBUNKER protects data by operating in a permanently offline state. The system does not expose interfaces, services, or access paths that software, credentials, or networks could reach at any time. Data is transferred into HyperBUNKER through a one-directional, controlled ingestion mechanism. Once data is ingested, the system remains electrically and logically disconnected. HyperBUNKER cannot be attacked remotely because it is never remotely accessible.

What kind of data is stored in HyperBUNKER?

HyperBUNKER preserves a defined reference set of critical data required to restore operability: identity and directory reference data, core system configurations, financial and transactional records, regulatory and audit-critical datasets, and operational system baselines. It is intentionally not used for bulk or general-purpose data.

How is data restored?

Recovery from HyperBUNKER is a deliberate, controlled process. Data is restored into clean environments and used as a trusted reference point for rebuilding systems, identities, and operations. It is not designed for instant rollback or automated recovery.

Service & Operations

How is HyperBUNKER delivered?

HyperBUNKER is delivered as a managed recovery service. The service includes on-site installation and configuration, periodic test restores, documented recovery procedures, and defined SLAs. All operations are performed independently of the customer's internal systems or teams.

Does HyperBUNKER rely on software updates or online patching?

No. HyperBUNKER's security model does not depend on frequent software updates or continuous connectivity. When updates are required, they are applied under controlled, offline conditions.

What happens if HyperBUNKER is physically compromised?

All stored data is encrypted and unusable without authorised recovery procedures. For higher resilience, HyperBUNKER deployments can be geographically distributed, ensuring that no single physical incident compromises recovery capability.

Security, Compliance & Assurance

Is HyperBUNKER compliant with regulations like GDPR, NIS2, or DORA?

HyperBUNKER supports regulatory compliance by enabling demonstrable recovery capability, separation of critical data from compromised systems, controlled access and documented procedures, and audit-ready recovery workflows. Regulatory compliance remains the responsibility of the organisation, supported by HyperBUNKER's architecture and service model.

Can ransomware or attackers access HyperBUNKER?

No. Because HyperBUNKER remains offline outside controlled recovery windows, it is not reachable by ransomware, credential abuse, remote exploits, or supply-chain compromise.

Commercial

How is HyperBUNKER priced?

HyperBUNKER is offered as a subscription-based managed service with predictable monthly pricing. Pricing includes hardware, service operations, integrity checks, test restores, and support. Details are provided during engagement based on scope and data classification.

Additional Questions

When should HyperBUNKER be used during an incident?

HyperBUNKER is used when trust in identity systems, backups, or recovery environments is lost. It is typically activated after containment, when organisations need a clean, trusted reference to restart operations safely.

Who typically owns HyperBUNKER within an organisation?

Ownership is usually shared between security, resilience, and executive stakeholders. HyperBUNKER is not an IT optimisation tool, but a business continuity and operational resilience asset.

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